We value our partners and want every order to be successful.
To help avoid issues, please review all orders carefully before confirmation.
Orders are considered final sale and are not eligible for return or refund, except in cases of damage, defect, or incorrect items.
If you receive goods that are:
Please email us within five business days of delivery at accounts@bonfree.co.uk with:
We will review your case and arrange a replacement, credit note, or other suitable resolution.
Responsibility for goods transfers upon dispatch unless otherwise agreed in writing. Kindly inspect deliveries promptly upon arrival.
Please carefully review all order details—including styles, quantities, sizes, and colours—before completing your payment to ensure everything is accurate.
